1 July 2018
2. OUR PRIVACY COMMITMENT
Privacy matters to us and we understand and acknowledge the importance of keeping your personal information secure. We are committed to protecting your privacy, keeping your information safe and ensuring the security of your personal information.
3. PRIVACY STATEMENT
This privacy statement explains how we collect, use and protect your information. It applies to all businesses in the Noxopharm Group listed in Section 12. It extends to both our control and processing of your personal information. It also incorporates our credit reporting statement.
This policy came into effect on 1 July 2018. It may be updated over time and we will upload any updated version of our privacy statement on our website.
4. WHAT INFORMATION DO WE COLLECT?
We collect personal information to provide Company Services and for our business operations. If you choose not to provide the information we request from you, we may not be able to provide you with the services you require. We describe the main types of personal information we collect and the main reasons why we collect that information below.
Registration Information is the information you provide to Company when you register for or acquire a Company Service. This may include information you provide us to:
- create an account;
- post comments; or
- enter a competition.
Information may include, your name, delivery or postal address, email address, telephone number, account details, credit card details, gender and birthday.
We may also collect information that you give to us when you or your representatives interact with us. We also collect information when you use our products and services including from call centres and on-line services. We collect information from outside sources such as credit reports, marketing mailing lists and public information. This may include information gained from our partners if you have interacted with them. This may include business and commercial partners, credit reporting bodies, wholesale and other customers.
Billing and credit information. We collect information relating to your financial transactions and history with us, such as your payment history, credit history and details of any products or services acquired from the Company.
Public Information and Posts include comments or content that you post to the online Company Services and the information about you that comes with those posts. This may include your name, user name, comments, likes, tweets, status, profile information and picture(s). Public Information and Posts are available to everyone who views our websites and may be displayed in search results on external search engines, even after you cancel your account with us.
Information from third party Social Media. If you access or log-in to a Company Service through a third party social media service or connect a Company Service to your social media profile, we may also include information from that social media service. This may include:
- your user name for that service;
- any information or content you have permitted the social media service to share with us (such as your profile picture(s), email address, followers or friends lists); and
- any other information you have made public (including other posts you make using your social media profile).
Activity Information – cookies and other technologies. When you visit Company's websites (including to access and use Company Services) we may collect information about your visit. For example, in order to connect you to the Company Services, our servers receive and record information about your computer, device, and browser, which may include your IP address, browser type, and other software or hardware information. If you access the Company Services from a mobile or other device, we may collect a unique device identifier assigned to that device, geolocation data, or other transactional information from that device.
Information from Other Sources. We may supplement the information we collect about you with information from other sources. This may include information from publicly available sources (such as other published content) and data providers, as well as information from our business partners or related and affiliated companies in Australia or internationally.
- we hold about you once you become an employee;
- we keep after your employment relationship with us ends,
where that collection, use or disclosure relates to your employee relationship with us and the records we hold about you as an employee.
Company also collects personal information about our suppliers and individuals employed by our suppliers (including service and content providers), contractors, dealers, related companies, agents and corporate customers. We will explain why we are collecting this information and how we will use that information, unless it obvious from the circumstances.
5. HOW DO WE USE YOUR INFORMATION?
We use the information we collect about you to provide Company Services to you. As part of our service to you we may use your personal information:
- to fulfil administrative functions associated with these services (for example billing, credit and account management);
- to enter into contracts with you or third parties;
- to measure and improve Company Services and their individual features;
- to improve your experience by delivering content we think you will find relevant, helpful or interesting;
- to respond to your enquiries.
When we collect your information, we may explain that we will use and disclose your information in other ways.
We may also remove certain information or alter the information we collect about you so you can no longer be identified from that information. We do this so that we can use it or disclose it to third parties for other purposes.
We use the information we collect about you for the following additional purposes:
Research and data analysis. We may also use your information for research and data analysis to improve Company Services. We may do this research or engage a service provider to do this.
To allow service and content providers to assist us in providing and managing the Company Services. We may make your information available to certain third party service and content providers who help us manage or provide the Company Services or provide Company with related services. This might include providers of cloud services, website hosting service providers, debt collection service providers and direct marketing service providers. These third parties may be located in a range of different countries including but not limited to the United Kingdom, United States of America, Canada, Hong Kong and Singapore. Our agreements with these third party providers require them not to use your information except for the purpose for which your information was provided. We also require them to comply with relevant privacy laws and to reasonably protect your information.
To allow social sharing functionality. If you log in with or connect a social media profile with your Company Services account, we may share your personal information (including your user name, picture, tweets, likes and posts) with other Company Services users and your friends or followers linked to your social media profile. We may also share the same information with the social media service provider.
To deliver relevant content. We may combine information that we hold about you with information about you that we collect from other trusted businesses with whom you also have a relationship or from public sources and we may associate your browser and/or device with other browsers or devices you use. We may also share information we hold about you with those trusted businesses so that they can do the same thing.
To contact you. From time to time, we may send you promotional materials or other information which we think may interest you.
To share with business partners. Company may share your information with business partners so they can send you marketing communications. This will only happen if you have expressly agreed to this.
To protect the rights of Company and others. We may share your information with other third parties where we are lawfully entitled or legally required to do so. This includes when we have a reasonable basis to believe that sharing your information is necessary to:
- protect the safety, privacy, and security of users of the Company Services or members of the public;
- protect against fraud or for risk management purposes;
- comply with the law or legal process in any country; or
- respond to requests from public and government authorities.
To complete a merger or sale of assets. If Company sells all or part of its business or assets, we may disclose your information to the party or parties involved in the sale transaction. We may also do this if Company is involved in a merger or transfer of all or a material part of its business. We may disclose your information prior to the sale, transfer or merger so that the party or parties involved can consider the transaction and complete any due diligence.
6. HOW DO WE KEEP YOUR INFORMATION
We may store your information in hard copy or electronic format and keep it in storage facilities that we own and operate ourselves or that are owned and operated by service providers.
7. HOW DO WE PROTECT YOUR INFORMATION?
We use reasonable measures to safeguard the personal information we hold about you from loss, theft and unauthorised use, disclosure or modification, including:
System security We take reasonable steps to prevent unauthorised access to our online and computerised systems by using measures such as firewalls, data encryption, virus detection methods, and password restricted access.
Property security At our business premises, we may engage security personnel and use ID cards to restrict access to those premises.
Third parties We take reasonable steps to ensure that third parties who store or assist us to store your personal information adopt appropriate security measures.
Periodic Reviews We undertake periodic reviews of this Policy and take reasonable steps to ensure that it remains compliant with the relevant policies and practices.
8. HOW CAN YOU ACCESS YOUR INFORMATION?
If you would like to access, review, correct or update your personal information, you may contact us (see Section 11). When you contact us, please provide your name and contact details (including your full name, email address, address, and telephone number) and specify clearly what information you would like to access, review, correct or update. We will need to share your information with others who can help us respond to your request. We will try to respond to your request as soon as reasonably practicable.
9. CREDIT REPORTING
We may, if we extend credit to you, check your credit worthiness and collect information from or give information to credit reporting bodies.
This can include:
- identification information;
- details about information provided about you to credit reporting bodies;
- current and historical details about credit applications you have made and credit arrangements you have entered into;
- information about overdue payments, default listings and serious credit infringements and information about payments or subsequent arrangements in relation to either of these;
- various publicly available information like bankruptcy and credit related Court judgments; and
- credit scores or risk assessments indicating an assessment of your credit worthiness.
We may disclose your credit information to credit reporting bodies. They may in turn include it in credit reporting information they provide to other credit providers to assist them to assess your credit worthiness.
10. OTHER IMPORTANT INFORMATION FOR YOU
Location of Data. Some Company Services are hosted in and managed outside of Australia, including but not limited to in the United Kingdom, the United States of America and Singapore. In dealing with Us, you consent to this practice, understanding that your personal information may be accessible from or transmitted outside Australia.
If you share your information with a social media service (including by posting information to that service), this information may not be removed even after you cancel your account. If you delete your account with us, your account information may still be accessible by others for a short period of time because of the way that your information is stored on the internet.
Complaint. If you think we have breached the Privacy Act 1988 (Cth) or other applicable privacy laws, you can contact us (see Section 11) to make a complaint. When you contact us, please include your name and contact details (including your email address, address, and telephone number) and clearly describe your complaint. We will need to share your information with others who can assist in responding to your complaint. We will contact you within 7 days to let you know the next steps in resolving your complaint and to obtain any further information we need to consider your complaint. As soon as reasonably practicable and in any event within 30 days, we will let you know our decision. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (www.oaic.gov.au).
11. HOW YOU CAN CONTACT US
Mail: National Privacy Officer, Noxopharm Limited, PO Box 828, Turramurra, NSW 207
Tel: +61 2 9144 2223
12. LIST OF INCLUDED COMPANIES
Noxopharm Limited, Noxopharm Asia Limited (Nox Asia), Nyrada Inc
To the extent we offer goods and services in the European Union, or collect, process or store data relating to European Union citizens, the European Union General Data Protection Regulation (GDPR) applies.